Introduction
1.1 Purpose. We collect certain personal information through our website(s) (the “Site”). The purpose of
this Privacy Policy is to describe how “Carrier Great Lakes” (” Carrier Great Lakes “) collects, shares and
protects your personal information. Please read this notice carefully to understand what we do.
1.2 Scope. This Privacy Policy applies only to information we collect at and through our website located
at (www.carriergreatlakes.com) (the “Site”), and certain Carrier Great Lakes affiliated sites accessible
through our Site, such as (www.cglstore.com). Our Site also contains links to third party sites that are
not owned or controlled by Carrier Great Lakes. Please be aware that we are not responsible for the
privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read
the privacy statements of each and every web site that collects personally identifiable information.
1.3 No Information From Children Under Age 18. If you are under the age of 18, please do not attempt
to register at Carrier Great Lakes or provide any personal information about yourself to us. If we learn
that we have collected personal information from a child under the age of 18, we will promptly delete
that information. If you believe we might have any information from a child under the age of 18, please
Contact Us or call us at (Carrier Great Lakes Credit Department at 734‐522‐5000).
1.4 Terms of Use. Please note that your use of our Site is also subject to our Terms of Use. (Link to
Carrier Great Lakes Terms of Use) You can provide information to us on our Site through various means,
including creation of an online account, newsletter sign‐up, feedback forms, contact us forms, email
forms, registration of catalog and request for information forms. The information we collect includes
personally identifiable information, such as your name, billing address, shipping address, telephone
number, and e‐mail address. You also may provide us with your Carrier Great Lakes account number.
You also are able to provide information to use through feedback forms and our social media
connections (e.g., Facebook, Twitter, LinkedIn and You Tube).
What Data Are We Collecting.
2.1 Information Collected Automatically. We collect certain information automatically as you use our
Site, including your IP address, geo‐location, browser type, the site from where you navigated to our
Site, time and date of using the Site, your computer operating system, the name of your Internet service
provider (ISP), and the pages on our Site that you view. This information is anonymous, and we do not
link it to your personally identifiable information.
2.2 Cookies. When you visit our Site we send one or more “cookies” to your computer or other device. A
cookie is a small file containing a string of characters that is sent to your computer when you visit a
website. When you visit the website again, the cookie allows that site to recognize your browser.
Cookies may store unique identifiers, user preferences and other information. You can reset your
browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features
or services may not function properly without cookies. We use cookies to improve the quality
of our service, including for storing user preferences, tracking user trends and providing relevant
advertising to you.
2.3 Pixel Tags / Web Beacons. We may use “pixel tags,” also known as “web beacons,” which are small
graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as
the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears;
the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was
viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on
the computer previously placed by that server. When corresponding with you via HTML capable email,
we may use “format sensing” technology, which allows pixel tags to let us know whether you received
and opened our email.
How We Use and Share Your Information.
3.1 To Provide Products, Services, and Information. As described above, we collect information from
you so that we can provide products and services that you purchase using the Site, and information that
you request from us. We use your personal information to contact you about your orders and ship
products to you. We may provide information to third party service providers that help us bring you the
services we offer. For example, we may use third parties to help host our website, send out email
updates about the Site, remove repetitive information from our user lists, and process payments. These
service providers may have access to your personal information for use for a limited time, but when this
occurs we implement reasonable contractual and technical protections to limit their use of that
information to helping us provide the service. We use demographic information to better understand
our customers, and improve our products and services.
3.2 Online Account. When you create an online account, you can store your personal information and
use it later when purchasing products on our Site. You can also view your current orders, order status
and order history.
3.3 Newsletters. In the event you sign‐up to receive newsletters or other communications from us, we
will use your e‐mail address and other relevant personal information to provide the newsletters and
other communications to you. You will be provided the option to opt‐out from receiving e‐mail
newsletters or advertisements.
3.4 Advertising. We may use cookies and other information to provide relevant interest‐based
advertising to you. Interest based ads are ads presented to you based on your browsing behavior in
order to provide you with ads more tailored to your interests. These interest‐based ads may be
presented to you while you are browsing our site or third‐party sites not owned by Carrier Great Lakes .
3.5 Legal Requests or Requirements and to Prevent Harm. We reserve the right to disclose your
personally identifiable information as required by law and when we believe that disclosure is necessary
to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on
our Site. We may also share information when we have a good faith belief it is necessary to prevent
fraud or other illegal activity, to prevent imminent bodily harm, or to prevent harm to Carrier Great
Lakes , the Site, or our customers. This may include sharing information with other companies, lawyers,
courts, or other government entities.
3.6 Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our
business changes or we otherwise transfer assets relating to our business or the Site to a third party, we
may transfer your personal information to the new owner to be used consistent with this Privacy Policy.
In such a case, your information would remain subject to the promises made in the applicable privacy
policy.
Access to Your Information and Choices
4.1. Security of Your Information. In order to help secure your personal information, access to your data
on our Site is password‐protected. To protect any data you store on our servers, we use firewall
technology and regularly audit our system for possible vulnerabilities and attacks. However, since the
Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any
information you transmit to us. There is no guarantee that information may not be accessed, disclosed,
altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your
responsibility to protect the security of your login information. Please note that e‐mails you send to us
through our Site are not encrypted, and we strongly advise you not to communicate any confidential
information through these means.
Text/SMS
5.1 Mobile information will not be shared with third parties/affiliates for
marketing/promotional purposes. All the above categories exclude text messaging
originator opt-in data and consent; this information will not be shared with [or obtained
from] any third parties. Message frequency varies per user. Message and data rates
may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for
delayed or undelivered messages.
Changes to Our Privacy Policy:
If we decide to change our Privacy Policy, we will post a
notification that the policy has been revised. The revised policy will be available for your review so that
you are aware of what information we collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.