About Us
Carrier Great Lakes is a proud, privately owned, distributor of Carrier heating and cooling equipment, parts and supplies. With seven branch locations we have enjoyed continued success at distributing quality heating, ventilating and HVAC systems to Michigan and Northern Ohio HVAC contractors for over twenty years.
Our focus is on supporting our customers; this is recognized by our continued commitment to understanding their needs and finding the best solutions to service them.
Mission Statement
The employees of Carrier Great Lakes pledge that integrity and trust guide our actions while offering expedient and knowledgeable solutions. Focusing on these objectives each day will enhance partnership building and continual shared success.
Experience the CGL Difference
Locations
Carrier Great Lakes has seven strategically located branches in the Michigan and Northern Ohio area. All seven locations are fully stocked with Equipment, Parts, Supplies and Components for residential and commercial air conditioning, heating, and refrigeration applications.
Industry Recognized Name Brands
Carrier Great Lakes strives to build strong relationships with key manufacturers to provide the best quality products available. We know that in order for our customers to be competitive they need to provide solutions to a wide variety of problems and it is our goal to be the source for those solutions.
Experienced Personnel
All CGL locations are staffed by dedicated customer service professionals, trained and experienced in HVACR products and systems. The average tenure of the CGL sales team is 10+ years of experience at Carrier Great Lakes alone! This means when you call our team you will be sure to get someone with the skills and knowledge to get you what you need.
Field Technical Support Staff
Carrier Great Lakes has a dedicated technical support staff to help with any of your technical needs for all key products. Our experienced staff is known for our high level of customer service; we have been awarded the coveted Carrier Gold Service Award 7 times in the past 10 years.
It is our understanding of the vast products we carry and possessing the ability to address field issues promptly and efficiently has been recognized by the leader in the heating and cooling industry.
Customer Training
Carrier Great Lakes offers over 30 technical training courses twice a year to support all of the products we carry. Contact your local branch, salesman or visit our training and events page for a complete list of scheduled class locations and times.